Here at Primus Trade we take privacy and security, very seriously. We also adhere to all of the industry standard safeguards, along with Internet-specific safeguard practices.

Primus Trade does use a variety of proven protections to maintain the security of your online session. Our system does make use of firewall barriers, encryption techniques and authentication procedures. Further, we use cookies and similar files that may be placed on your hard drive for security purposes, to facilitate site navigations and to personalize the appearance of our site. Cookies are small pieces of data that web sites send to your computer, which are stored in files on your hard drive. We use cookies to collect general information, on an anonymous basis, about how this site is used. This general information may be used for marketing and/or research purposes and may be shared by us with our affiliates and unaffiliated parties. If you participate in online surveys presented on this site, cookies may be used to ensure that you provide only one response to a given survey. Cookies may also be used to prevent you from receiving multiple requests to respond to the same survey. When you visit the Primus Trade website, we may collect technical and navigational information, such as computer browser type, Internet protocol addresses, and record the pages you visit and average time you spent on our Web site. This information may be analyzed to improve our Web design and functionality.

Sources of Information. In order to fulfill our obligations in handling your account, we will receive nonpublic personal information about you. This information may be obtained from:

  • • New account applications or documents such as name, address, date of birth;
  • • Activity in your account, such as positions, balances and trading history;
  • • Consumer reporting services and third party providers we consult with so that we may verify your identity;
  • • Other sources, such as your bank or a previous brokerage firm, and personal interviews.

Accessing & Safeguarding Your Information. Access to customer information is authorized for Primus Trade business purposes only. Primus Trade requires employees who have access to customer information to protect it and keep it confidential. We maintain physical, electronic, and procedural safeguards to guard your nonpublic personal information. Primus Trade continues to assess new technology to evaluate its ability to provide additional protection of your personal information.

Disclosure of Personal Information. We only share non-public personal information with outside parties in the limited circumstances permitted by law. This includes affiliates and unaffiliated third parties that require access to your personal information in order to work on our behalf, including financial service companies (includes our clearing firm) and data service providers.

Your personal information will be maintained during the time you are a client and for at least the minimum time necessitated thereafter that such records are required to be retained by federal and state securities laws. Primus Trade may disclose such information to other members of the exchanges or markets on or through which transactions for your account(s) are made but Primus Trade will not disclose information to anyone else unless obliged to do so by law or otherwise only when consented to by you.